Eezeemenu ("we", "our" or "eezeemenu") is committed to protecting the privacy of all visitors to our website eezeemenu.com as well as users of menus provided by us and all visitors who access our website or services through any mobile application (together, "Website"). Please read the following privacy policy which explains how we use and protect your information.
By visiting or ordering services on this Website or through the services we provide, you agree and where required you consent to the collection, use and disclosure of your personal information as set out in this policy.
When you place an order through a menu provided by us or you visit the Website, you may be asked to provide information about yourself including your name, address(es), telephone number(s), electronic address(es) and other contact details and payment information such as credit or debit card information. We may also collect transaction details relating to your use of our products, services or benefits, and information about your usage of the Website and information about you from the e-mails or letters you send to us.
By accessing Eezeemenu information and/or services using mobile digital routes such as (but not limited to) mobile, tablet or other devices/technology including mobile applications, then you should expect that Eezeemenu's data collection and usage as set out in this privacy policy will apply in that context too. We may collect technical information from your mobile device or your use of our services through a mobile device, for example, location data and certain characteristics of, and performance data about your device, carrier/operating system including device and connection type, IP address, mobile payment methods, interaction with other retail technology such as use of NFC Tags, QR Codes or use of mobile vouchers. Unless you have elected to remain anonymous through your device and/or platform settings, this information may be collected and use by us automatically if you use the service through your mobile device(s) via any Eezeemenu mobile application, through your mobile's browser or otherwise.
We will not collect sensitive information from you or any third party.
Your personal information will only ever be used to facilitate the placing of your order with a business utilising our ordering system. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business, for any other purpose whether statistical or analytical and to help us prevent fraud. Where appropriate, now and in the future you may have the ability to express your preferences around the use of your data as set out in this privacy policy and this may be exercised though your chosen method of using our services, for example mobile, mobile applications or any representation of our Website.
We will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this privacy policy. We wil not use your personal information for any other purpose without first seeking your consent, or where authorised or required by law.
Third parties process personal information such as credit card payments and provide support services related to payments for us. Third parties also help us analyse the information we collect so that we can administer, support, improve and develop our business and services to you. In addition, we may need to provide your information to any restaurants ("Partner Restaurants") that you have placed your order with. By submitting your personal information, you agree to this transfer, storing or processing. Eezeemenu will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
We may use the personal information that you provide to us if we are under a duty to disclose or share your personal information in order to comply with (and/or where we believe we are under a duty to comply with) any legal obligation; or in order to enforce our Website Terms and any other agreement; or to protect the rights of Eezeemenu, Partner Restaurants or others. This includes exchanging information with other companies and other organisations for the purposes of fraud protection and prevention.
We take steps to protect your personal information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We will keep your personal information for a reasonable period or as long as the law requires.
Additionally, we take reasonable steps to destroy or permanently de-identify personal information when we no longer need it.
Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will take steps to protect your personal information, we cannot guarantee the security of your data transmitted to the Website and do not accept responsibility for the security of information you send to or receive from us over the internet, or for any unauthorised access or use of that information. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to see the personal information we hold about you ("Access Request") and to ask us to make any changes to ensure that it is accurate and up to date, unless an exception under the Privacy Act 1988 (Cth) applies. If you wish to do this, please contact us using the contact details set out below. In the event that you make an Access Request, we may charge a fee for retrieving this information, in which case we will inform you of the fee and obtain your agreement to that fee before providing the information.
We will promptly acknowledge and investigate any complaint about the way we manage personal information.
Our Website uses cookies to track user traffic patterns and to better serve you when you revisit our Website. A cookie is a small data file that a website may write to your hard drive when you visit it. A cookie file can contain information, such as a user ID which the website uses to track the pages you have visited. You can refuse all cookies by turning them off in your browser. However, full functionality for our Websites requires the use of cookies.
Information is also generated whenever a page is accessed on our Website that records information such as the time, date and specific page. We collect such information for statistical and maintenance purposes that enables us to continually evaluate our Website performance.
Any changes to our Privacy Policy will be posted to the Website and, where appropriate, through e-mail notification.
All comments, queries, complaints and requests relating to our use of your personal information are welcomed and should be addressed to:
support@eezeemenu.com.au
We will take reasonable steps to remedy any issues resulting from our failure to comply with our privacy obligations.